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FAQ

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FAQ

When you need the finest garage door service or repairs, our experienced pros are ready to be of service. Read many of their answers to today's most common garage door questions by visiting our new and informative FAQ section below!

How can I change my remote control codes?

Newer opener models often use rolling code technology so you don’t have to change the access codes – the unit does it automatically. If you have an older model or one that doesn't feature this technology, and you decide you want to change your access codes, you can consult your owner's manual to find out how it's done. Either that, or simply give us a call.

Can I control my opener with my phone?

It used to be that you could only use either your remote control or the wall switch to control your opener, but nowadays, many modern models offer WiFi compatibility, which allows users to use their own smartphones as the remotes. All you need to do is download the right app. Contact us if you're interested in getting a smartphone enabled garage door opener.

What does garage door cleaning involve?

You need to clean all the metal parts with a solvent and then lubricate them properly - for example, the list includes rollers, hinges and springs should all be given attention. You should clean the garage door panels as well but the panels don't require lubrication. We recommend using warm soapy water and a sponge.

How often should I get my garage door checked?

As your garage door is one of the heaviest moving electro-mechanical systems in your home, it does require a certain amount of maintenance to continue functioning properly. We recommend having your system inspected by a professional at least once a year.

When I try to close the garage, it reverses and opens. Why?

When this happens, it's usually because the sensors have identified an obstruction in the pathway of the door. In order to resolve this problem, you should check the area for possible objects blocking the sensors. If the problem persists, the sensors themselves may need troubleshooting.

Why are my springs so noisy?

In order to do the work they're supposed to, your garage door springs need to be lubricated enough to stretch and contract - without this, they can become rusted over time, causing noise each time they're operated.

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Dec 14, 2018
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