Garage Door Off Track
Customer Issue: Ms. Conner, after accidentally bumping her garage door with her car, found that her door seemed to be stuck partially open.
Our Solution: Our team examined the system and found that the garage door had been knocked off of the track due to the bump. Once the door was safely clamped into place and the opener disconnected, the track was pried open. Afterward, the rollers were reinserted into the track so it could be closed.
Customer Issue: Mr. Lee noticed that there seemed to be fraying with his garage door’s cable.
Our Solution: After inspecting the cable, our professionals agreed that it looked to be near breaking and needed to be replaced. The tension was released from the springs for safety before the old cable was removed and the new one was threaded into place.
Customer Issue: Broken panels.
Our Solution: The door's left panels were all damaged when our customer’s car grazed them. Luckily, removing the damaged parts and replacing them was a simple matter. Mrs. Pendelton’s door now opens and closes smoothly again, and looks as good as new!
Customer Issue: Opener not responding.
Our Solution: When we inspected Mr. Speedwagon’s Genie is550 automatic opener, the motor and wiring all looked fine, so we tested the circuit boards and identified a problem there. Once we put in a new logic board and reconnected the opener, the door worked like a dream.
Broken Spring Replacement
Customer Issue: Torsion springs badly rusted.
Our Solution: We unhooked the rusty springs and put a new pair in place, then applied an anti-rust and corrosion coating to keep rust at bay in the future. Lastly, we tested the door manually, and reconnected the opener for a final test.